FAQ's

Do you have tutorials that will help me understand how to use my account?
Yes, we have several and more are being written all the time!

Is Rogue Web Hosting fast and reliable?
Yes! We maintain connections to multiple backbone providers, and peering relationships with many carriers providing fast, reliable service.

How long does it take to create my account?
From the time we receive your order, your account will be activated in under 8 hours. Usually it is much less but please allow 8 hours.

Do you have a money-back guarantee?
Yes, 30 days, no questions asked.

How fast do you answer support questions?
Support tickets are answered within 6 hours and most emails are answered within just minutes. You can reach us by phone, email, open a support ticket or, during business hours, you can reach us live with Skype.

Can I manage all aspects of my account from the Control Panel?
Yes, our Control Panel is one of the very best. You can manage all aspects of your hosting, from setting up email, configuring databases, file management tasks, viewing logs and more. It's easy to understand and use.

Can I see how much disk space and data transfer my domain name 
is utilizing?
Yes, that information is available in the Control Panel.

Can I upgrade or downgrade my account?
Yes, just submit a request to upgrade/downgrade and your account will updated with NO interruption of service.

If I need something custom or more powerful, can you create a custom plan to suit me?
Yes, no problem. Submit a request via email or give us a call and we will implement a custom plan that works for you.

When I sign up, will you provide me with help and
 assistance?
YES! We will even move your site from your current provider at no charge if you select one of our annual hosting plans.